A. Distribution of PCards

All PCards will be mailed from USB directly to the SDSURF Payment Services Manager. The PCA will email cardholders and approving managers when cards are available for pick-up. Cardholders must complete any requisite training and show a valid ID in order to gain custody of their assigned PCard. PCards not picked up within (30) days of the date of the email will be terminated unless prior arrangements are made with the PCA.

Once a cardholder receives his/her PCard, they are responsible for securing it just as they would personal credit cards, bankcards, cash, and checks.

B. Activation of the PCard

A new or renewed card cannot be used until it is activated by calling the US Bank customer service number appearing on the activation sticker affixed to the card. The card activation process is automated and will prompt the caller for the card account number, billing address zip code and cardholder SSN, which for security purposes is equal to their SDSU RedID. . Social security numbers have been replaced with the cardholder’s SDSU RedID number. When prompted for SSN, cardholders should provide RedID. Failure to do so will result in problems activating the card. Any card not activated within 30 days will be considered inactive and will be terminated. USB Card Activation: 800-344-5696.